How do I return an item?

We hope you will always be pleased with the items you receive from Cherry Tree Beads!

If you decide you want to return any items for a refund or exchange, we will be happy to receive them as long as they are returned within 30 days of the date we shipped the items. All returns must be received in the same condition as when shipped. All refunds can only be issued back via the original method of payment.

Important! Please make sure to package all returns in a proper manner to prevent breakage in transit.

Customers are responsible for return shipping costs. Please ship your returns to the following address along with a copy of your original receipt:

Cherry Tree Beads
95 Thompson St
Unit 125
Asheville, NC 28803

* A 10% re-stocking fee will be deducted on all returns of $100 or more to cover our expenses.